CoastWaterSports Reviews

4,533  Excellent
TrustScore 5 out of 5

4.8

In the Surf shop category

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Reviews4.8

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Rated 5 out of 5 stars

Kayak Roof Rack Load Assist…

Ordered a Kayak Roof Rack Load Assist from Coast Watersports. It arrived very quickly and was exactly as described. The brackets were slightly narrow for my roof rack (I was aware of that from the description on the Coast Watersports website). However, I was able to use alternative fastening clamps without difficulty. The sliding bar is a simple concept but it works well and I can now put my Nordkapp kayak on and off my Discovery Sport without assistance.

Date of experience: 03 May 2021


Rated 5 out of 5 stars

Huge range, great service.

Looking for a wetsuit, I tried two sizes without success. CoastWaterSports were happy to let me collect and return, as I live locally, and when nothing suitable proved to be in stock, refunded my payment without question. Great service. I'll be back when new products arrive.

Date of experience: 11 February 2021


Rated 5 out of 5 stars

This surf shop had a great variety of…

This surf shop had a great variety of boards and wetsuits, and the staff were knowledgeable and friendly in helping me make my purchase. I have used my new board and wetsuit several times now and they are both excellent quality.

Date of experience: 28 February 2023


Rated 5 out of 5 stars

Excellent Service

Needed Zone3 Heat Tech Neoprene Gloves and Socks. There are several companies who stock these items but chose CoastWaterSports as they are a family business in the UK. There service was excellent. Website was good and received my order the following day.

Date of experience: 06 August 2021


Rated 5 out of 5 stars

Ordered on ebay as last minute Xmas…

Ordered on ebay as last minute Xmas gift and didn't expect the delivery in time, however item arrived on time and well packaged. I was also updated of dispatch which was on the day of order. My original colour request was not in stock and l received an email advising of this and offering an alternative. I was happy to accept this. Fantastic customer service and would definitely recommend and would use again. Price was also very competitive for branded item 👍👍⭐⭐⭐

Date of experience: 02 January 2021


Rated 5 out of 5 stars

Typhoon rock boots excellent quality…

Typhoon rock boots excellent quality but I was between sizes and the wetsuit sock is part of the boot and doesn’t come out. Didn’t want to add another sock to improve fit. Prompt delivery and No problems with returns using PayPal free return service.
Thanks

Date of experience: 09 January 2021


Rated 5 out of 5 stars

Exceptional service..

Absolutely brilliant. Got my Christmas present out for my husband on time despite our borders closing due to Covid. Charlie kept me updated all the way through December. Polite, helpful and efficient. Thank you .

Date of experience: 08 January 2021


Rated 5 out of 5 stars

Hawk Wind Indicator

Great service from Coast Water Sports and very quick delivery. I bought a Hawk mast head wind indicator from them after I broke my original one whilst putting it somewhere safe!
It was and still is a flimsy design and for what it is very expensive.
However, the service I received from the retailer was first class and the price not 100% down to them.

Date of experience: 24 March 2021


Rated 5 out of 5 stars

Great service

Great service, good value and easy returns. I ordered two sizes of wetsuit boots as I was in between sizes. It was really simple to return the pair I didn't need, I was reimbursed my return shipping thanks to their suggestions of using PayPal "returns on us", and my refund was issued nice and quickly.

Date of experience: 24 March 2021


Rated 5 out of 5 stars

Musto T Shirt

Arrived swiftly & safely. High quality T shirt (Musto) First class service T shirt arrived faster than advised despite xmas post. Very happy with the level of service from Coast Water Sports and I will reuse & recommend them.

Date of experience: 02 January 2021


Rated 5 out of 5 stars

PSP Spinnaker Repair Tape

I used my purchase 'PSP Spinnaker Repair Tape' to tape up my horses rug which he had trashed in the field. It was a Premier Equine thermal layer so light material. I sewed it together first to get the inside layer back in place and then used the tape to cover up the sewn areas. It stuck to the material well and I'm really pleased with the result. Thank you.

Date of experience: 21 January 2021


Rated 5 out of 5 stars

Quick delivery

Quick delivery, item as ordered, no issues.
I ordered wetsuit boots off ebay they are doing their job and were cheaply priced so I am happy with them - in future I may pay more and upgrade as they are a little flimsy but this was my error not the seller.

Date of experience: 09 April 2021


Rated 5 out of 5 stars

Easy to use website and quick delivery

Easy to use website and quick delivery. Unfortunately covid and weather means I haven't used the product (USS Ultra Tef-Gel) yet and possibly won't until the spring now, but the product has been well rated elsewhere.

Date of experience: 30 December 2020


Rated 5 out of 5 stars

Easy to use website

Easy to use website. Fast delivery (admittedly I do live in Axminster) and reasonable price.
I have used Coast Water Sports before for my 2 daughters bodyboards and I'm sure I'll use them again.

Date of experience: 25 March 2021


Rated 5 out of 5 stars

This was my first ever wetsuit purchase…

This was my first ever wetsuit purchase so I was a little apprehensive about choosing the correct size, I am totally new to being in the sea, never mind in cold months, but having moved to a Scottish west coast island, felt I had to embrace the whole lifestyle !
I had heard of friends purchasing wet suits that were either comically too small, or massively too big. I had a look at the Coast Water Sports website, after looking at many others, and their sizing chart sounded pretty straightforward so I purchased a shorty wetsuit. The sizing was absolutely spot on for me, being only 5 foot 2 inches I followed the measuring instructions and am delighted to say my wetsuit fits like a glove! Whenever I am asked where I got my suit, I now recommend Coast Water Sports. My partner wants to get involved in wild swimming, and once he decides to literally take the plunge, this company is where we will order from. Great quality suit, looks really good on, and fits so well. Thank you!

Date of experience: 08 April 2021


Rated 2 out of 5 stars

Delivery times too long and site misleading.

Ordered a product marked as 'In Stock' from their website on 13/06/23 @ 1453hrs. Product finally despatched on 19/06/23 and finally delivered on 22/06/23. Over a week

Queried this with coast and got the following reply:
This shows that stock is available.
When you click into each item it then either tells you it is “in stock|” or “ships within 3-4 days” as it is at the warehouse.

So was this item (stated as in stock) in their warehouse or the manufacturer/importers?

Date of experience: 22 June 2023

Reply from CoastWaterSports

Sorry you weren't happy with the information we provide on the website.

We try and be as clear as possible with the information we provide on the site to our customers.

I have checked the item that you ordered and it says "stock ok" and that it "ships in 3-4 days".

I have also checked your order order and it states in your order that with the delivery method you chose, that it had an "Estimated delivery on or before Thursday, 22 June"

As you have already stated it arrived on the date you chose and which we recorded in your order.

If you wish to discuss this further please contact us at customerservices@coastwatersports.com

Best regards

Paula


Rated 5 out of 5 stars

Great service with a personal touch

Great service with a personal touch. I loved the info on the website from people who clearly knew what they were talking about rather than just random customers. Thanks very much for the good service and speedy delivery. Now I just have to brave the Jan/ Feb sea again. I have eliminated my last excuse.

Date of experience: 06 February 2021


Rated 5 out of 5 stars

I actually bought the wrong size and as…

I actually bought the wrong size and as it was a sale item it couldn't be replaced with the right one. The team, however, were friendly and responsive and managed my refund promptly on sending back.

Date of experience: 15 February 2021


Rated 5 out of 5 stars

In a word: faultless!

In a word faultless! Despite all the problems Covid-19 brings, the item in question, a life-jacket for our little dog arrived quickly and to top that it was at the most competitive price on the internet.

Date of experience: 20 January 2021